Email us anytime at info@4romeo.com.
We will respond within 24 hours.
This is the adjustable dose option! Because everyone is different, it might take more/less medication for some men to reach the same effect. Start off by taking 1 or 2 tablet(s) and, if you do not notice a desirable effect, you can increase the number of tablets for the next dose. Gradually increase your dose by 1 tablet until you find the dosage that works best for you. You can take up to a maximum of 5 tablets.
Sildenafil is taken “on-demand” 30 minutes to 1 hour before sexual activity. You may take sildenafil with or without food. However, if you eat a “greasy” meal (such as a cheeseburger and French fries) sildenafil may take a little longer to start working or may not work as well. Drinking alcohol (more than 2 drinks per day) with sildenafil can decrease how well the medication works (and can also be contributing to your ED). You should not take more than 100mg within 24 hrs.
Common side effects of sildenafil include diarrhea, flushing, redness, heartburn, muscle pain, nosebleed, stuffy or runny nose, back pain, and trouble sleeping.
More serious side effects include erections lasting more than 4 hours, sudden vision loss in one or both eyes, and sudden hearing decrease or loss. If you have these symptoms, stop taking sildenafil and contact a doctor immediately.
Do not take sildenafil if you are allergic to its ingredient or if you are taking any type of “nitrates” (such as nitroglycerin) and guanylate cyclase stimulators such as riociguat.
This is the maximum strength option! Use your FREE 4Romeo pill cutter to take half (1/2) or one (1) tablet.
Sildenafil is always taken “on-demand” 30 minutes to 1 hour before sexual activity. You may take sildenafil with or without food. However, if you eat a “greasy” meal (such as cheeseburger and French fries) sildenafil may take a little longer to start working or may not work as well. Drinking alcohol (more than 2 drinks per day) with sildenafil can decrease how well the medication works (and can also be contributing to your ED). You should not take more than 100mg within 24 hrs.
Common side effects of sildenafil include diarrhea, flushing, redness, heartburn, muscle pain, nosebleed, stuffy or runny nose, back pain, and trouble sleeping.
More serious side effects include erections lasting more than 4 hours, sudden vision loss in one or both eyes, and sudden hearing decrease or loss. If you have these symptoms, stop taking sildenafil and contact a doctor immediately.
Do not take sildenafil if you are allergic to its ingredient or if you are taking any type of “nitrates” (such as nitroglycerin) and guanylate cyclase stimulators such as riociguat.
This is the daily option! Take 1 tablet every day, around the same time, so that the medication can build up in your body and be ready to do its job at any given moment… because, let’s face it, we know you can’t always plan ahead!
You may take tadalafil with or without food. Drinking alcohol (more than 2 drinks per day) with tadalafil can decrease how well the medication works (and can also be contributing to your ED). You should not take more than 20mg within 36-48 hrs.
Common side effects of tadalafil include diarrhea, flushing, redness, heartburn, muscle pain, nosebleed, stuffy or runny nose, back pain, and trouble sleeping.
More serious side effects include erections lasting more than 4 hours, sudden vision loss in one or both eyes, and sudden hearing decrease or loss. If you have these symptoms, stop taking sildenafil and contact a doctor immediately.
Do not take tadalafil if you are allergic to its ingredient or if you are taking any type of “nitrates” (such as nitroglycerin) and guanylate cyclase stimulators such as riociguat.
This is the maximum strength option! Use your FREE 4Romeo pill cutter to take half (1/2) or one (1) tablet “on-demand” 30 minutes to 1 hour before sexual activity.
You may take tadalafil with or without food. Drinking alcohol (more than 2 drinks per day) with tadalafil can decrease how well the medication works (and can also be contributing to your ED). You should not take more than 20mg within 36-48 hrs.
Common side effects of tadalafil include diarrhea, flushing, redness, heartburn, muscle pain, nosebleed, stuffy or runny nose, back pain, and trouble sleeping.
More serious side effects include erections lasting more than 4 hours, sudden vision loss in one or both eyes, and sudden hearing decrease or loss. If you have these symptoms, stop taking sildenafil and contact a doctor immediately.
Do not take tadalafil if you are allergic to its ingredient or if you are taking any type of “nitrates” (such as nitroglycerin) and guanylate cyclase stimulators such as riociguat.
Last Modified: April 7, 2022
These Terms and Conditions are entered into by and between You and Shakespeare Digital Health, Corp., including its affiliate entities 4romeo.com and any affiliated applications (“Company,” “SDH,” “we,” or “us“). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms and Conditions“), govern your access to and use of Company’s and Company’s affiliates’ websites and applications, including any content, functionality, and services offered on or through 4romeo.com (the “Website“), whether as a guest or a registered user.
Please read the Terms and Conditions carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms and Conditions when this option is made available to you, you accept and agree to be bound and abide by these Terms and Conditions and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms and Conditions or the Privacy Policy, you must not access or use the Website or applications.
By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
We may revise and update these Terms and Conditions from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.
Your continued use of the Website following the posting of revised Terms and Conditions means that you accept and agree to the changes. You are expected to check this page so you are aware of any changes, as they are binding on you.
Company is an online technology platform to connect patients with healthcare providers and streamline online healthcare services. Company services may include (i) providing individuals with information on health and wellness, (ii) providing individuals with contracted pharmacy services, (iii) providing individuals with telecommunications access to a licensed healthcare professional for the purposes of communication, consultations, assessments, and other treatments, (iv) collection and retention of healthcare records and information for use in appointments, communications and pharmacy services, (v) support with scheduling, payment of healthcare provider services, and payment for pharmacy services.
THE SERVICES PROVIDED BY COMPANY, ITS AFFILIATES AND CONTRACTORS ARE NOT MEANT TO REPLACE YOUR RELATIONSHIP WITH ANY PHYSICIAN. THESE SERVICES MAY NOT BE APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. COMPANY DOES NOT PROVIDE MEDICAL SERVICES, AND THERE DOES NOT EXIST A PATIENT-PROVIDER RELATIONSHIP BETWEEN YOU AND COMPANY. IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY DIAL YOUR DOCTOR OR 9-1-1.
By agreeing to these Terms and Conditions, you certify that you meet company’s Eligibility Requirements and that you:
By agreeing to these Terms and Conditions and continuing to use Company’s Website and Services, you agree to the following acknowledgements.
You acknowledge that you are not guaranteed to receive services through Company, its affiliates or its contractors.
You acknowledge that you are free to see a doctor of your choosing, but that in agreeing to continue, you agree to be seen by the healthcare provider assigned to you.
You acknowledge that your assigned healthcare provider will recommend treatment and write a prescription, and that a prescription will only be written if it is deemed medically necessary.
Company uses technology to provide you access to healthcare providers for purposes of telemedicine, telehealth, online consultations, telepharmacy and other practices available to a patient and provider not located in the same physical location. This access may be in the form of:
Company uses appropriate measures and systems to safeguard the privacy and security of any information and data stored or transmitted by its Websites and services.
You acknowledge that telehealth services are not an adequate substitute for in person care for all medical conditions and circumstances. You acknowledge the limitations of telehealth services including that a telehealth provider may be limited in the information available to them compared to that of an in-person examination and first-hand observance of your physical condition. In acknowledgement of these limitations, you agree to provide all accurate, known relevant health information to your provider and to update this information when appropriate.
If you receive a prescription as a result of the Service, you may select the pharmacy assigned by Company to ship your prescription. You give Company consent to send and disclose to the contracted pharmacy all information provided by you, your healthcare records, and other applicable healthcare information and personal information so that you may receive pharmacy services. You may also wish to have your prescription sent to a pharmacy of your choosing. You acknowledge that any prescriptions sent by Company’s contracted pharmacy are intended only for adults and are to be kept out of the reach of children.
You agree to pay all fees due for services requested. You will be asked to input your payment information including your credit card number and billing address. Providing Company this information will be considered authorization for Company, its affiliates, and/or contractors to charge the amount due. Your fee may include fees from the healthcare provider for your examination/consultation, fees from the pharmacy for the cost of your prescription and any prescription fulfillment fees, processing fees, and any technology fees charged by Company.
You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Website at the time of your order.
All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes.
Federal and state health care programs, such as Medicare and Medicaid, do not pay for all health care costs, even for some health care services and products that you or your health care provider have good reason to think you need. If you are a beneficiary of a federal or state health care program, and such a program does not pay for certain services or products rendered to you, you may have to pay for these services and products. As we understand it, neither federal nor state health care programs currently pay for any of the medical services or products made available through the Services performed by affiliated health care organizations or providers, at least not in the way such services or products are provided (i.e., using telemedicine and bundled treatment offerings). By agreeing to use the Services, you acknowledge and agree that: (1) you will pay directly for any medical services and products provided to you, and (2) neither Company nor any Company affiliated health care organization or provider will bill any federal or state health care program for such medical services or products. We strive for transparency in the costs for any medical services and products that you may obtain through the Services, and, as such, you can find specific pricing information at www.4Romeo.com.
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
You are responsible for both:
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time [in our sole discretion for any or no reason, including] if, in our opinion, you have violated any provision of these Terms and Conditions.
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms and Conditions permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:
You must not:
You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms and Conditions, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws.
The Company name and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.
You may use the Website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the Website:
Additionally, you agree not to:
We have the right to:
Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY/ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER THE COMPANY/SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
All information we collect on this Website is subject to our Privacy Policy [LINK TO PRIVACY POLICY]. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
All purchases through our site or other transactions for the sale of goods or services formed through the Website, or resulting from visits made by you, are governed by our Terms of Sale, which are hereby incorporated into these Terms and Conditions.
Additional terms and conditions may also apply to specific portions, services, or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms and Conditions.
The availability of certain features and services provided by SDH and its affiliates may be restricted depending on your geographic location.
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
OR
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED [[$NUMBER]/[THE GREATER OF [$NUMBER] OR THE AMOUNT YOU HAVE PAID TO THE COMPANY FOR THE APPLICABLE [CONTENT[,]] [OR] [PRODUCT[,]] [OR] [SERVICE] [IN THE LAST [NUMBER] MONTHS]] OUT OF WHICH LIABILITY AROSE.
The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct [or death or bodily injury caused by products you purchase through the site].
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Website, including, but not limited to, your User Contributions, any use of the Website’s content, services, and products other than as expressly authorized in these Terms and Conditions, or your use of any information obtained from the Website.
All matters relating to the Website and these Terms and Conditions, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Illinois without giving effect to any choice or conflict of law provision or rule (whether of the State of Illinois or any other jurisdiction).
Any legal suit, action, or proceeding arising out of, or related to, these Terms and Conditions or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Illinois although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms and Conditions in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
No waiver by the Company of any term or condition set out in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.
If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.
Company reserves the right to remove any content or any other material or information available on or through our Website, at any time, for any reason. Company otherwise complies with the provisions of the Digital Millennium Copyright Act (“DMCA”) applicable to Internet service providers (17 U.S.C. § 512, as amended), and responds to clear notices of alleged copyright infringement. This Section describes the procedure that should be followed to file a notification of alleged copyright infringement with Company.
Notification of Claimed Copyright Infringement. If you have objections to copyrighted content or material made available on or through our Sites, you may submit a notification to our Designated Agent at the following address: info@4romeo.com
Any notification to Company under 17 U.S.C. § 512(c) alleging copyright infringement must include the following information:
The Terms and Conditions, Informed Consent, and our Privacy Policy constitute the sole and entire agreement between you and SDH regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.
This Privacy Policy (“Privacy Policy”) describes the types of information Shakespeare Digital Health and its affiliates, including 4romeo entities, (collectively, “SDH,” “we,” “our,” or “us”) may collect from you or that you may provide when you visit the websites located at www.4romeo.com (collectively, our “Websites”) and any affiliated mobile applications (the “Apps”), and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy is incorporated into our Terms of Use. All capitalized terms used in this Privacy Policy but not defined herein have the meanings assigned to them in terms of Use. In addition to this Privacy Policy, SDH has established Terms of Services that set forth the general rules and policies governing your use of the website. A copy of the terms of service can be found here.
This Privacy Policy does not apply to information collected by us offline or through any other means, including on any other website operated by SDH or any third party; or any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Websites or Apps. Please read this Privacy Policy carefully. By accessing or using the Websites and Apps, you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and disclose your information as set forth in this Privacy Policy. If any term in this Privacy Policy is unacceptable to you, please do not use the Websites or Apps or provide any personal information. This Privacy Policy may change from time to time (see Revisions to Our Privacy Policy), and your use of the Websites and Apps after we make changes are deemed to be acceptance of those changes, so please check the policy periodically for updates.
We collect several types of information from and about users of our Websites and Apps, including information:
We collect this information:
Information You Give to Us. The information we collect on or through our Websites or Apps may include:
Information We Collect About You. As with many other websites and mobile applications, as you navigate through and interact with our Websites or Apps, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information you provide to us or that we collect in other ways or receive from third parties. It helps us to improve our Websites or Apps and to deliver a better and more personalized service, including by enabling us to:
Cookies Used on the Websites.
Our Websites and Apps use two types of cookies: single-session (temporary) and multi-session (persistent). Temporary cookies last only as long as your web browser is open and are used for technical purposes such as enabling better navigation through our Websites or Apps. Once you close your browser, the cookie disappears. Persistent cookies are stored on your computer for longer periods and are used for purposes including tracking the number of unique visitors to our Websites and information such as the number of views a page gets, how much time a user spends on a page, and other pertinent web statistics. Cookies, by themselves, will not be used by SDH to disclose your individual identity. This information identifies your browser, but not you, to our servers when you visit the Websites or Apps. We do not respond to ‘do not track signals in your browser. We may also collect data by using “pixel tags,” “web beacons,” “clear GIFs,” or similar means (collectively, “pixel tags”) that allow us to know when you visit our Websites or Apps. Through pixel tags, we obtain non-personal information or aggregate information that can be used to enhance your online experience and understand traffic patterns. Information We Receive From Other Sources. This is the information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, third parties intermediaries, such as the physicians, medical professionals, and pharmacies with whom we partner to provide you with services, sub-contractors in technical, advertising networks, analytics providers, and search information providers).
In connection with providing you with the Websites, Apps, and Services, we may use, compile, analyze, and save your information in the following ways:
Information We Receive From Other Sources. We will combine information we receive from other sources with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may disclose aggregated, de-identified information about our users and information that does not identify any individual without restriction. We may disclose your personal information to third parties in connection with the provision of our Services or as otherwise permitted or required by law. You agree that we have the right to disclose personal information that we collect or you provide as described in this Privacy Policy, including:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information. Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Websites or Apps may then be inaccessible or not function properly. Do Not Track. We do not currently respond to “do not track” signals as we do not track our customers across third-party websites. Promotional Offers from SDH. If you do not wish to have your contact information used by SDH to promote our own products or Services, you can check certain boxes on the forms we use to collect your data. You can also always exercise your right to ask us not to process your personal information for marketing purposes by contacting us at the address below. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. We do not control third parties collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
You may contact us at the address below—or by emailing info@4romeo.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. If SDH deletes your user account, medical providers and other affiliates may still have the right to retain information as required by applicable law, regulations, or their own retention policy. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. Unless otherwise required by law, SDH will also erase personal information when the personal information is no longer necessary in relation to the purposes for which it was collected or otherwise processed; when you withdraw your consent (where the lawfulness of processing was based on your consent), and there is no other legal ground for the processing; when you object to the processing, and there are no overriding legitimate grounds for the processing; when your personal information has been unlawfully processed; and when it is necessary to comply with legal obligations.
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Websites and Apps, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. The information you share in public areas may be viewed by any user of the Websites or Apps. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Websites or Apps; any transmission is at your own risk.
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices, including data privacy and security process and standards of any third parties, including physicians and other health care providers using the Services, the manufacturer of your mobile device and other IT hardware and software, and any other third-party mobile application or website to which our Websites, Apps, or Services may contain a link. These third parties may at times gather information from or about you. We have no control over the privacy practices of these third parties. Even though 4romeo may not be a “covered entity” as defined in HIPAA, any physician or other health care provider engaging through our Services may be a “covered entity” and therefore subject to the provisions of HIPAA from time to time. If you are using the Services, your acceptance of the Terms of Use and this Privacy Policy incorporates your acceptance and consent to the SDH Professionals Notice of Privacy Practices included on the Websites. This notice describes how your physician or other health care provider uses and discloses your PHI. SDH has agreed that its collection, use, and disclosure of your PHI on behalf of your physician or health care provider will be done consistent with the SDH Professionals Notice of Privacy Practices except to the extent you have expressly authorized additional uses and disclosures.
If you are under 18 years of age, we must obtain valid and verifiable consent by your parent or legal guardian to this Privacy Policy and our Terms of Use before you can use Websites, Apps, and Services. Such consent will be obtained via reasonable methods, as determined by us at our sole discretion. If we determine that the consent obtained is inadequate, we will notify you, and you may not use or access the Websites, Apps, or Services at any time or in any manner. However, if you are a parent, legal guardian, or personal representative of a minor child under 18 years of age, you may, in compliance with the Terms of Use, use our Services on behalf of such minor child. Any information you provide us on behalf of your minor child will be treated in accordance with this Privacy Policy. We do not knowingly collect information for individuals under the age of 18 for whom we have not obtained adequate consent pursuant to the above. If we learn that we have received any information for an individual under the age of 18 for whom we have not obtained adequate consent pursuant to the above, we will only use that information to respond directly to that child (or a parent, legal guardian, or personal representative) to inform him or her that he or she cannot use our Service, and subsequently, we will delete that information from our own servers.
California law requires us to provide additional information regarding how we collect, use and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)). Additional information for California resident can be found at PRIVACY POLICY FOR CALIFORNIA RESIDENTS.
We reserve the right to change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy posted on this page. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically monitoring and reviewing any updates to the Privacy Policy. Your continued use of our Websites or Apps after such amendments will be deemed your acknowledgment of these changes to this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at:
Shakespeare Digital Health
326 Peterson Rd., Suite B,
Libertyville, IL 60048
Attn: Privacy Officer
HIPAA PRIVACY NOTICE THE FOLLOWING NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW THE INFORMATION CAREFULLY.
The organization will abide by the terms of this notice. The organization reserves the right to make changes to this notice and continue to maintain the confidentiality of all healthcare information. Patients will receive a mailed copy of any changes to this notice within 60 days of making the changes.
ATTN: HIPAA Privacy Officer
Shakespeare Digital Health
326 Peterson Road, Suite B, Libertyville, IL 60048
All complaints will be investigated. No personal issue will be raised for filing a complaint with the organization. For further information about this Privacy Notice, please contact (800) 715-7010. This notice is effective as of the Date of Effectiveness. This data must not be earlier than the date on which the notice is printed or published.
DATE OF LAST REVISION: MARCH 2022
This Consent is provided by Shakespeare Digital Health and its affiliates, including 4romeo entities, (collectively, “SDH,” “we,” “our,” or “us”)
The purpose of this form is to provide you with information about telemedicine / e-visit and to obtain your informed consent to participate in a telemedicine / e-visit health service as part of your medical care.
Telemedicine / e-visit involves the use of electronic communications to enable a health care provider and a patient at different locations to share medical information for the purpose of evaluation, diagnosis, consultation, or treatment of the patient. The delivery of healthcare via telemedicine / e-visit allows the patient and provider to establish a relationship, much as they would during a traditional face-to-face appointment. For example, your telemedicine / e-visit encounter may include interaction through and with the use of the internet, recorded audio communications, physical examinations, medical imaging, medical tests, and diagnoses, as well as related technologies known as “store-and- forward.”
The benefits of telemedicine / e-visit include improved access to medical services and care, including the expertise of specialists and consultants that may not otherwise be available to you. Telemedicine / e-visit also permits increased efficiency in evaluations, diagnoses, consultations, and treatment.
The potential risks associated with the use of telemedicine / e-visit are rare, but include delays in medical evaluation and treatment due to equipment failures or information transmission deficiencies (such as poor image resolution); breach of privacy of protected health information due to security breaches or failures; and adverse drug interactions, allergic reactions, complications, or other errors due to patient’s failure to provide complete medical information or records.
YOU AGREE TO INDEMNIFY AND HOLD HARMLESS SDH, ITS EMPLOYEES, AGENTS, DIRECTORS, MEMBERS, MANAGERS, SHAREHOLDERS, OFFICERS, REPRESENTATIVES, ASSIGNS, PARENTS, PREDECESSORS, AND SUCCESSORS FROM AND AGAINST ANY AND ALL LOSS, DAMAGE, EXPENSE, LIABILITY, CLAIM, OR DEMAND WHATSOEVER, ARISING OUT OF OR RELATED TO ANY FAILURE OF TECHNOLOGY OR EQUIPMENT IN CONNECTION WITH THE PROVISION OF TELEMEDICINE / E-VISIT WHETHER OR NOT ANY SUCH LOSS, DAMAGE, EXPENSE, LIABILITY, CLAIM, OR DEMAND ARISES FROM OR RELATES TO SDH NEGLIGENCE.
Alternative methods of care may be available to you, such as in-person services. Your provider will explain any such options to you, and you may choose an alternative at any time.
In some situations, telemedicine / e-visit is not an appropriate method of care. If there is an urgent situation, if you have an adverse reaction, if a technical failure prevents you from communicating with your telemedicine provider, or if you believe telemedicine / e-visit will not provide sufficient safety and quality, you should contact SDH at (800) 715-7010(Mon-Fri 8:30am to 5:30pm CST). If the contacts listed below are unavailable, you must seek care at an emergency room facility or other provider equipped to deliver urgent or emergent care. If the situation is an emergency, call 911.
SDH uses network and software security protocols to protect the confidentiality of your patient health information, including for example your medical record, EMR, imaging, and personal financial data. These protocols are designed to safeguard the data and to ensure its integrity against corruption. Personal information that identifies you or contains protected health information will not be disclosed to any third party without your consent, except as authorized by law for the purposes of consultation, treatment, payment/billing, and certain administrative purposes, or as otherwise set forth in SDH’s Notice of Privacy Practices.
Telemedicine / e-visit is the use of electronic information and communication technologies by a health care provider to deliver services to an individual when he/she is located at a different site than the provider. I understand that I need to provide a full and accurate medical history, including any pre-existing conditions, to my telemedicine / e-visit provider so that my provider can accurately determine what services I need. I further understand that my provider will determine whether telemedicine / e-visit is appropriate for me at this time, based on the condition being diagnosed and/or treated. I understand that I may benefit from telemedicine / e-visit, but that results cannot be guaranteed.
My provider will inform me who will be present at the provider’s location during the telemedicine / e-visit service and I have the right to exclude anyone from being present, if I so choose. I further understand that I have the right to object to the use of a telemedicine / e-visit service without prejudice to any future care or treatment and without risking the loss or withdrawal of any health benefits to which I am entitled. If there are costs to me associated with my telemedicine / e-visit encounter, a health care professional will discuss those costs with me prior to the start of my session.
Further, I understand and agree that I must pay the full amount of the costs associated with this telemedicine / e-visit service, including any prescription I may receive, and I will not attempt to submit a claim to Medicare, any other federal payor, or any state or private insurer. I understand that the laws that protect privacy and the confidentiality of medical information also apply to telemedicine / e-visit and I agree that Shakespeare Digital Health may provide my confidential personal health information to other medical providers who may be located in other areas, including on rare occasions to providers outside the State, as necessary. I have the right to inspect and obtain copies of all information received and recorded during any telemedicine / e-visit session, subject to the policies of the physicians, physician assistants, nurse practitioners and facilities involved in my care. I may be charged a fee for copies of my records in accordance with applicable State rules. I have read and understand the information above, and all of my questions have been answered to my satisfaction.
All photos and images used are licensed images and not actual patients unless expressed otherwise.
If you have a concern about a medical professional, you may contact the Medical Board in your state regarding your concerns.
I consent to a SDH contracted physician, physician assistant, or nurse practitioner to provide services to me via telemedicine / e-visit.
By clicking “I Agree”, I understand and consent to the foregoing acknowledgements and disclosures including SDH Terms of Service and Notice of Privacy Practices.
When medically necessary, pharmacy services are provided by TeleCare Pharmacy located at 324 Peterson Rd. Libertyville, IL 60048 - Tel: 866-396-0288. However, the providers are always able to issue a prescription order to any pharmacy of your choice. You are free to obtain your medical examination from another healthcare provider that is not associated with SDH.
SDH will use its contracted pharmacy to fulfill your order directly to your door. You are free to obtain your prescription from any pharmacy of your choice by contacting our support team. Further, for purposes of this informed consent, MY ACT OF CLICKING “I Agree” SHALL CONSTITUTE AND IS MY ELECTRONIC SIGNATURE.